This guy got a PDF of AOL’s customer retention manual. Man are these guys well trained in giving you what you don’t want.

http://consumerist.com/consumer/exclusive/aol-retention-manual-revealed-188005.php

from treehugger.com:

Some have wondered if America will accept the Smart Car; Certainly this modest modification will be welcome. It has a little more ground clearance (65 cm) an additional engine (a 5.7 litre six cylinder diesel) and a better view- you sit almost 3 metres (10 feet) up. The original three-cylinder diesel is retained to turn two big wind-up keys in the back of the car. Built by Mercedes-Benz in Athens, no word on fuel efficiency. ::National Post

Taking bets on Dan buying a Black MacBook with his blog soul money. It’s all making sense now.